Always such a warm welcoming voice.You know you are speaking with a true professional.
Within about 10 minutes Sally had provided choices based on our criteria - Sally took care of everything.
The Travel Smiths incredible team made our Honeymoon planning a smooth and easy process. Sally Jane Smith and her team of travel agents were organized, friendly, and always available for questions. They made a variety of suggestions based on our budget and our travel vision. We were beyond impressed with the resort at the Sandals Grande in St. Lucia. Travel Smiths planned our airport parking, flights, helicopter transfer, resort stay, and made recommendations of private drivers and excursions that were in the area. We felt organized and prepared for our Honeymoon which made our first getaway as Mr. & Mrs. even more enjoyable! We highly recommend Travel Smiths for your upcoming travel plans!!
Ashley was spot on with everything. There were no surprises and if there was, they were good ones.
Teresa made this inexperienced Disney traveler extremely comfortable and very happy with all she did to make our trip an outstanding one!!!
Scherene was professional, informative and always eager to answer any questions we had. She was pleasant and courteous and extremely efficient. We totally enjoyed our experience with Scherene and most certainly would return to her on future trips.
Scherene is the best! This is the 4th trip planned with her help. She's a keeper.
Colleen exceeded our expectations. Everything she planned for us was wonderful. We had a fabulous vacation and we believe much of it was because Colleen listened to what we wanted and made it happen. I have already been recommending her to friends.
Teresa did a great job at planning our wonderful trip to California to celebrate our 30th anniversary. The flight was so easy arriving at John Wayne. Our rental car was ready as soon as we arrived at National. Our Hotel she chose was beautiful & we were able to get an upgrade on our room and was able to see the sunset every night sitting on our private patio with our own firepit. Our flight home was just as easy and returning our rental car was a breeze. I want to thank her for all she did at making our trip effortless on our part.
Colleen is the very best. She has done an outstanding job for us on all vacations she has booked for me and my family.
Liz always has gone above and beyond while planning our vacations! We absolutely adore her and can't wait to book our next family vacation with her! Thanks Liz for everything our vacation was extra fabulous because if you!!
It's obvious Pete loves what he's doing. Every detail and request he took care of. Kept us updated on any changes. I didn't have to worry about anything. He was a Pleasure to work with. Secrets Cap Cana was an Amazing vacation. The staff, service, resort, food, entertainment and beach was wonderful. Will recommend Pete to friends for their travel needs and I recommend Secrets Cap Cana
Our agent, Jennifer Hordych totally surpassed our expectations for our family trip to Bora Bora. We were so thrilled and asked a lot of her knowing we would probably not ever get back there so we squeezed so much in visitng 4 different resorts and different islands. We were expecting some "blips", but never had one...everything was perfect! Jennifer really listened to what we wanted and completely nailed it - we can't wait to plan our next adventure! Thank you so much for the awesome memories we made with our family - the trip was perfect and we would never have been able to do it without your help and expertise.
The hotel was PERFECTLY located! It was literally two blocks from the main train/bus/taxi terminal, so getting around really couldn't have been easier, and with all of the commuter and tourist foot traffic, it felt like a perfectly safe area to walk around as well.
There were also a pair of museums that were a very short walk from the hotel that were among the highlights of the trip.
It really, really was an amazing experience! Thank YOU for all of your help to make it happen!!
I cannot say enough about TravelSmiths. My husband and I just returned from our honeymoon in Saint Lucia and many thanks to our outstanding travel agent, Marnie Jones, we had the time of our lives.
From planning our vacation, to actually going to Saint Lucia , and coming home, we had a fantastic experience with Marnie. Having not traveled in many years , we had a lot of questions and concerns. The minute I reached out to Marnie , she instantly responded with great knowledge and answered all my questions thoroughly. She truly made me feel comfortable with traveling , not to mention she bumped us up to first class on the way to Saint Lucia. Win win!!
Her hospitality and graciousness didn't stop when we boarded the plane though. My husband and I had an awful experience arriving at our resort and Marnie was able to transfer us the very next morning to a newer resort. Her quick response and actions were above and beyond. She really is amazing and we are already thinking about our next trip to plan with her!!
Marnie , We cannot thank you enough!!
I can't say enough about this company! Everyone is there for your every need, all day any day! We worked with Pete Pappas to plan our destination wedding and things couldn't have gone better. Pete handled all of our guests, our travel, our wedding planning, my sanity, insanity and then some! If an issue arose, Pete took care of it swiftly and professionally with 'his bride's' best interest always in mind! We were able to go away and completely immerse ourselves in our wedding and 'island time'. We trusted Pete so entirely that we practically threw our phones in the ocean and didn't look at a screen of any kind the entire trip. If you want to actually relax on your vacation without any worries, I highly recommend Travelsmiths for any of your travel needs.
I just returned from a trip to Turks & Caicos and thanks to our amazing travel agent Colleen Hulse, we had a terrific time!
I had been planning my own trips previously thinking I could get a better deal on the internet but after working with Colleen, my first call will be to her for future travel plans.
Colleen not only gets us better deals, but the level of service and expertise she provides is priceless.
She offers her own experience and recommendations which really made a difference in planning a memorable trip. She stays on top of changes like storm delays, cancelled flights, restaurant reservations, etc.
There's a lot of detail and logistics that go into a "perfect and relaxing" trip and Colleen stays a step ahead coordinating all of it so we can relax and enjoy!
I'm already working on my next trip with Colleen!
We can't say enough how wonderful Sally and her entire staff are.... we've been using them for over 2 years... and booked a few trips with them !! Yesterday our flight was canceled to Punta Cana... Sally worked so hard coordinating all 8 of us to get re-booked she went above and beyond and we are so thankful we could never have done this without her I will never book another trip without you Sally ! Travel Smith's is the best we love you guys!!
Sally and Joy were wonderful. They helped coordinate the travels and questions of 30 of my friends and family to El Dorado Royale in Riviera Maya for my wedding. Everyone had an amazing time and it was a wonderful experience. I would definitely use TravelSmiths again! Having all the documents and important information sent to my house and also having access to the Groups department during the trip made the trip worry free and kept everyone organized
I just got back from my second booking with Colleen. After much deliberation, I decided on staying at Secrets Maroma Beach with my girlfriend and we had an absolute blast. From working with Colleen in the past, I knew the process would be effortless. This trip in particular, Colleen went above and beyond as I was unsure where to go, what resort could possibly top the last trip, etc. With the amount of questions and concerns I had, Colleen helped me figure out what place was best (answered at all hours in the day) and realized I could not have done it without TravelSmiths. The resort met every expectation and more.
I look forward to booking another trip in the near future with TravelSmiths knowing I have the best in the business! Thank you again!
Just returned home from the second trip to Orlando planned for us by Colleen Hulse at the TravelSmiths. I can't imagine why anyone would attempt to plan a trip to Disney, Universal or any of the other area attraction without her help. She always gets us the best promotions gives the best advice and assists with any other detail needed. I am a planner and like to have as much done before I go as possible. I ask a lot of questions and Colleen understands and never makes me feel like I'm being annoying or over planning. She has expertise in all areas of travel and I will use her for all trips we take in the future!!
Sally and Joy did an incredible job planning my honeymoon. Since I work usually around 80 hours a week I did not have time to plan it myself. I got everything I wanted and more. They were also aware of my crazy schedule and were really accommodating with times I could call and talk to them. Even when I was there when a flight tour got cancelled Sally was a phone call away and took care of all the refunding. They were so great with everything! I highly recommend them and will defiantly be using them again for future vacations!